We Care are still here for you

A message from our Community Services Manager.

Jessica Rixon, Community Services Manager

I know what’s happening in the world right now can seem overwhelming. The community services team want to reassure you that we are still here, we are open and we are providing supports.

We are taking extra precautions to keep you and the community safe.

Some of these include staying home instead of going out, helping you attend essential services like grocery shopping or medical appointments and helping you stay connected to family and friends.

We are there to help you with technology and we have implemented additional hygiene measures such as using gloves and washing hands and using sanitiser.

Here are the main points about NDIA plans:

  • Plans will no longer end. If your plan is due to end soon and you still have not heard anything it will automatically extend for 365 days.
  • You will not have to do anything - it will automatically extend for a year.
  • If you have a plan review scheduled you will be called on the phone. If you are happy you can have a new plan for up to 24 months.
  •  If you don't currently have support coordination in your plan but would like to so you manage everything over the coming months you can use your core funding to pay for a support coordinator. There are now new line items in the price guide to pay for this.
  •  If you need more funds to do this you will need to ask for a review

Here are some great resources:

If you are feeling unsure about the changes and would like to talk with our team, please don’t hesitate to give us a call on 02 4013 6079

There are lots of ways we can deliver your services and ensure you get the support you need.

Watch Jessica's update below.


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